Privacy Policy

1. Introduction

MonasabaTech ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service"). By using our Service, you agree to the collection and use of information in accordance with this policy. This policy complies with the Personal Data Protection Law (PDPL) of the Kingdom of Saudi Arabia.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including:

• Name and contact information (email address, phone number)
• Account credentials (username, password)
• Event and booking details
• Location data (with your consent)

2.2 Automatically Collected Information

We may automatically collect certain information about your device and usage patterns:

• Device information (device type, operating system, unique device identifiers)
• Log data (IP address, access times, pages viewed)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide, maintain, and improve our Service
• To process your bookings (payments are made in cash only)
• To communicate with you about your account, bookings, and our services
• To send you promotional materials and updates (with your consent)
• To detect, prevent, and address technical issues and security threats
• To comply with legal obligations under Saudi Arabian law

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• With service providers who assist us in operating our Service (under strict confidentiality agreements)
• With event service providers to fulfill your bookings (cash payments are handled directly between you and the service provider)
• When required by law or to protect our rights and safety
• In connection with a business transfer (merger, acquisition, etc.)

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights Under PDPL

Under the Personal Data Protection Law of Saudi Arabia, you have the following rights:

• Right to access: You can request access to your personal data
• Right to rectification: You can request correction of inaccurate data
• Right to erasure: You can request deletion of your personal data
• Right to restrict processing: You can request limitation of data processing
• Right to data portability: You can request transfer of your data
• Right to object: You can object to certain types of processing

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

8. Children's Privacy

Our Service is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us